THE SMART SCIENCE OF NEAT LIVING.
(518) 831-5255Customer support

CUSTOMER SUPPORT

Your service.
We’re here to help.

For an upcoming visit, a change of plan or a question after cleaning, contact the Neatology team.

01

Upcoming visits

Include your name, property, visit date and the change you’d like to request. Our team will confirm the arrangement with you.

Request a schedule change
02

Cleaning concerns

Tell us which agreed task needs attention, the property and the service date. Relevant photos can help us review the concern.

Contact customer support
03

Invoices & payments

View the transactions shared with you in the secure Zoho Books billing portal. Use the email associated with your invoice; contact us if you need access.

Open billing portal

RENTAL & COMMERCIAL ACCOUNTS

Keep the property details together.

Send updated turnover windows, linen requirements, site instructions or reporting requests to your service contact. Scheduling and changes are confirmed directly with our team.

Prefer to talk?

(518) 831-5255info@neatologyny.com

Do not send payment information or access codes by email. This page does not change an appointment automatically.